Effective Date: September 20, 2025
Superly (“we,” “our,” or “us”) values your privacy deeply. This Privacy Policy explains how we collect, use, and safeguard your information when you use our application and related services (“Services”). It is designed to comply with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws.
1. Information We Collect
We may collect the following categories of information:
- Account Information: Name, email, login credentials.
- Whiteboard Data: Content you create, upload, or edit within the app.
- AI Processing Data: Text, drawings, or other inputs you provide when using AI-powered features.
- Usage Data: Device information, IP address, browser type, activity logs, and app interactions.
- Cookies & Analytics: We use cookies and analytics to improve app performance.
2. How We Use Your Information
We process your information for the following purposes:
- To provide, operate, and maintain the Services.
- To enable AI-powered features (e.g., generating text or assisting with tasks).
- To personalize and improve the app experience.
- To communicate with you regarding updates, support, or security notices.
- To comply with legal obligations.
We do not sell your personal information.
3. Use of AI Models
Certain features in our app rely on third-party AI providers (e.g., large language models).
- Your inputs (e.g., text, documents, or drawings) may be temporarily processed by these providers to generate responses.
- We take measures to avoid sending unnecessary personal data to AI providers.
- AI providers process data in accordance with their own privacy policies.
- Unless explicitly stated, your data is not used by these providers to train their models.
- Processing may involve servers located outside your home country (see Section 7: International Data Transfers).
4. Legal Basis for Processing (GDPR)
We process your personal data under the following lawful bases:
- Contractual necessity: To provide the Services you request.
- Consent: For optional features, cookies, and marketing communications.
- Legitimate interests: To improve our Services and ensure security.
- Legal obligations: To comply with applicable laws.
5. Your Rights
Under GDPR (for EU/EEA users):
You have the right to:
- Access your personal data.
- Request correction or deletion.
- Restrict or object to processing.
- Data portability (receive your data in a structured format).
- Withdraw consent at any time.
Under CCPA (for California residents):
You have the right to:
- Know what personal data we collect, use, and disclose.
- Request deletion of your data.
- Opt-out of the “sale” or “sharing” of personal information (we do not sell your data).
- Non-discrimination for exercising your privacy rights.
To exercise these rights, contact us at help@superly.app
6. Data Retention
We retain personal data as long as your account is active or needed to provide Services. You can request account deletion at any time.
7. International Data Transfers
We may transfer your information to servers and service providers located in other countries, including outside the European Economic Area (EEA). When we do, we use safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms.
8. Sharing of Information
We may share data only with:
- Service Providers: Hosting (e.g., Supabase, cloud providers), analytics, AI providers.
- Legal Requirements: If required by law, regulation, or legal process.
- Business Transactions: In case of merger, acquisition, or sale.
We require service providers to handle your data securely and in compliance with applicable laws.
9. Childrens Privacy
Our Services are not directed to children under 13 (or the minimum legal age in your country). We do not knowingly collect personal information from children.
10. Changes to this Policy
We may update this Privacy Policy from time to time. Updates will be posted with an updated “Effective Date.” Continued use of the Services means you accept the revised policy.
11. Contact Us
If you have questions about this Privacy Policy, or to exercise your rights, please contact us at:
Superly
Florence Labs Inc.
Email: help@superly.app